Delete your account and data

None of our games ask for your name, email address or password. Progress, settings and owned purchases are stored on your device.

1. 1

   Delete your data on your device

   • Gate Rush: Idle Tycoon: open Settings → Delete account and type DELETE to confirm. This erases your progress.
   • Any game on Android: Settings → Apps → [game name] → Storage → Clear storage, or uninstall the game.
   • Any game on iPhone / iPad: Settings → General → iPhone Storage → [game name] → Delete App.
   • Games where you signed in with Apple, Google Play Games or Game Center: you can also remove the game's access in your account (iPhone: Settings → [your name] → Sign in with Apple; Google: myaccount.google.com/connections).

   Deleting data on your device cannot be undone. Coins, gems and other items used up in the game are lost; permanent purchases such as ad removal can usually be restored with Restore purchases.

2. 2

   Ask us to delete your account and the data we hold

   1. Email moaazafzal.be@gmail.com with the subject "[game name] – data deletion request", for example "Fluid It Up! – data deletion request". You can send it from any email address.
   2. Help us find your data. Include the game name and as many of these as you can:
      • Android: your device's advertising ID (Settings → Google → Ads);
      • iPhone / iPad: the player ID shown in the game's settings, if the game shows one (iOS does not show an advertising ID);
      • your device model, the platform (Android or iOS) and roughly when you played.
   3. We confirm by email and delete everything listed under "Deleted" below within 30 days. If we cannot find any data linked to the details you give us, we tell you.

   Email a deletion request
3. 3

   What is deleted and what is kept

   Deleted

   • Any online player profile, where a game has one: the anonymous player ID, your player name and avatar, and all your leaderboard and event entries
   • Gameplay analytics (sessions, progression and in-game events) recorded by GameAnalytics and Firebase for your device
   • Crash reports and diagnostics linked to your device
   • Your support emails and messages

   Kept

   • Anonymized or aggregated statistics that can no longer identify you
   • Purchase records that Google Play, Apple and we must keep under tax and accounting law, for the legally required period (up to 10 years under Belgian law)
   • A record of your deletion request, to show we handled it, for up to 3 years

   We keep nothing else after your request is completed. Ad networks handle their own data (see step 4).

4. 4

   Advertising data

   Our games show ads from Google AdMob and, in some games, other ad networks named in our Privacy Policy. These networks collect advertising data as independent controllers. To cut the link between your device and past ad data:

   • Android: Settings → Google → Ads → Delete advertising ID.
   • iPhone / iPad: Settings → Privacy & Security → Tracking → turn off Allow Apps to Request to Track.
   • In the game: Settings → Privacy options, where the game offers it, to withdraw ad consent (EEA, UK and Switzerland).

   You can also contact each ad network directly using the privacy links in section 10 of our Privacy Policy.